Spares management

Put a fast-response spares program in place through our regional technical center—at lower cost and higher level of readiness than in-house programs. Our comprehensive Spares Management program helps you focus your resources on your customers and business.

Field support and maintenance managers at our regional Technical Assistance Centers (TAC) determine the correct level of spares needed to back up your network and stock them at our regional facility, ready for rapid delivery and deployment. We maintain your spares to the latest product revision—including hardware, software and firmware—and keep an updated record of your network’s installation requirements.

Our field engineers oversee installation of the spare, perform system checks and remove the failed assembly for repair and return to our depot.

Spares management services include:

• Stocking of spares at our facility in your region
• Spares inventory level management
• Regular update of hardware, software, firmware revision
• Your network installation requirements kept on record
• Rapid spares delivery and deployment
• Spares installation and testing; removal of failed assembly